AFTER-HOURS COVERAGE BUILT FOR THE WAY SNFS ACTUALLY WORK

The clinical partner your facility has been missing

When your facility needs round-the-clock clinical support, the stakes are too high for a generic call center. Cyrus Health delivers board-certified after-hours care that feels like an extension of your own team.

SNF readmissions are one of the hardest problems to solve. Most telehealth services treat it like a call center problem.

When QAPI scores and star ratings are on the line, you need more than a telehealth vendor—you need a clinical partner.

Avoid unnecessary readmissions

Protect your quality star ratings by keeping patients in place with fast, expert clinical decisions.

Keep care moving

Eliminate after-hours delays with provider response in under one minute.

Ensure continuity of care

Your patients are supported by board-certified providers who are part of your care model — not a detached outsourced call center.

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Video calls, not just phone calls. In under a minute, nurses connect with a board-certified provider via video—and families can join too.

Batch calling. Providers handle multiple patient inquiries in a single coordinated call, reducing disruption during busy overnight shifts.

AI-assisted decision support. Built-in tools guide providers through clinical decision making, documentation, and coding.

Simplify operations

Cyrus Health streamlines care delivery without adding complexity to the process. Your nursing staff can connect face-to-face with providers and manage multiple patient inquiries efficiently, while built-in AI tools support care decisions.

Care coordination

Cyrus Health is built around keeping patients where they belong: in your facility. Our providers work to treat in place wherever clinically appropriate, protecting your reputation with referring hospitals and ensuring nothing falls through the cracks during transitions.

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Treat in place, by default. Providers are oriented toward managing conditions at the SNF level before recommending a transfer.

Stronger hospital relationships. Consistent, documented after-hours care helps maintain trust and keeps referrals coming.

Clinical communication before and after handoff. Nurses can upload photos and reports, and a daily summary keeps your team informed each morning.

EHR integration. Cyrus syncs with your existing EHR so care documentation is seamless and never siloed.

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Fewer readmissions, better survey outcomes. Lower readmission rates directly support stronger Annual Acute Care Survey results and a healthier QAPI record.

HIPAA compliance. All communications, video visits, and documentation meet HIPAA standards.

Automatic incident documentation. Every after-hours call and incident, including falls, is logged for a defensible, complete record.

Comply with regulations

Regulatory pressure doesn't stop after hours. Cyrus Health is built to help you stay ahead of QAPI requirements, annual survey standards, and documentation obligations—without adding burden to your staff.

Discover how Cyrus Health works with Medical Directors

Explore the full platform overview built for your care model.

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Ready to close the after-hours gap?

See the Cyrus platform in action with a 30-minute demo tailored to your facility's needs.